The better question is "what kind of training do they need?"
I lead annual planning sessions for clients every fall. And I cannot tell you how many times I see ‘training’ on the list of annual goals. Training for everything imaginable. Processes, Communication, On-Boarding, IT systems training and even training on how to train.
We tend to assign training as the solution for all sorts of reoccurring systemic problems in organizations.
However, it’s not the right solution.
Training is a common misidentification of a root issue.
I believe the root failure of training exists in how we develop new managers. We often train them on how to use the business tools and processes. But we miss the big picture.
Great tools and processes will fall short if managers don’t know how to influence their teams effectively. People know the processes and systems exist. There’s a more complex reason that they don’t use them appropriately.
It’s the limited leadership skill set of their managers.
The managers don’t have effective influence over their teams.
Effective influence is the result of good leadership training that occurs early in a new manager’s role.
Influence is earned when a manager masters:
1. Self-leadership
2. Trust
3. Conflict
4. Accountability
5. Delegation
6. Feedback
7. Strategic time management
8. Performance measurement
Management Mastery requires a focused and intentional learning approach. It’s more than training. It requires teaching + coaching + practice.
At BauerHouse we believe that every new manager should be developed in this way.
Why? We want a culture of high performance…not of complicated processes held together by constant technical training.
We can do better than that.
Better means that great (aka well trained) managers become inspirational leaders who become world changing executives. And that sounds pretty amazing.
So what does your training look like? Are you beating the same horse wondering why people don’t just follow the rules?
If so, it’s time to look at the real solution.
May you live and LeadWell,
~E
Leadership Development for New Managers, Senior Leadership & Executives
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